Book a Consultation

FAQ — Synorix Solutions
FAQ

Questions, Answered

Everything you need to know about working with Synorix Solutions, organized by topic so you can find what you need fast.

Synorix Solutions FAQ

Still have questions?

Our team is happy to walk you through anything that's not covered here.

Contact Us
General

Getting to know Synorix

01 What services does Synorix Solutions offer?

We offer six core services: Web Design & Development, Custom Software Development, AI Automation, Social Media Management, AI Integration & Consulting, and AI-Powered Data Analytics. Most clients start with one and expand into others as their needs grow.

02 How is Synorix different from a typical IT agency?

AI and automation are built into everything we do, not offered as a separate add-on. We also bring web design, software, and marketing together under one team, so you get consistent quality instead of juggling multiple vendors.

03 Do you work with businesses outside my location?

Yes, all of our services are delivered remotely, so we work with clients across different regions and time zones without any issue.

Services

How our services work

04 How long does a typical project take?

It depends on the service and scope. Websites typically launch in 2-4 weeks, an MVP software build in 4-8 weeks, and a single automation workflow in 2-3 weeks. We'll give you a clear timeline before work begins.

05 Do we need a technical team on our side?

No. We handle the technical work ourselves and explain everything in plain terms, whether that's building a website, an automation, or an AI integration. You don't need in-house expertise to work with us.

06 Can you work with tools we already use?

In most cases, yes. We integrate with your existing software rather than requiring you to switch tools, connecting systems so data flows automatically between what you already rely on.

07 Is our business data kept secure?

Yes. We follow strict data handling practices throughout every engagement, and can sign NDAs or work within your existing security and compliance requirements.

Pricing & Billing

Understanding our plans

08 Are your pricing plans flexible or fixed?

Both, depending on the service. Web design and software MVPs are typically fixed-scope projects, while automation, social media, AI advisory, and analytics run on flexible month-to-month plans with no long-term contract.

09 Can I bundle multiple services together?

Yes, bundling services often works out more cost-effective than purchasing separately. Reach out and we'll put together a tailored quote covering everything you need.

10 How do I get a quote?

Contact us with a short description of what you need. We'll schedule a quick call to understand your requirements and send over a free, no-obligation quote within 24 hours.

Support

After we deliver

11 Do you offer support after a project is completed?

Yes. Every service includes a post-launch or ongoing support option, covering fixes, updates, and monitoring so things keep running smoothly after we deliver.

12 Do you offer support outside business hours?

Yes, 24/7 support is available on our higher-tier plans, with critical issues prioritized immediately regardless of time of day.

13 Can you help if we're switching from another provider?

Yes, we regularly onboard clients switching providers. We handle the transition, including documenting your existing systems, with minimal disruption to your business.

Didn't find your answer?

Our team typically responds within 24 hours, no automated runaround.

Get In Touch